Reference

How vproptrader Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and how we keep that data secure.

Account data protectionJazzCash & Easypaisa transaction privacyRaast payment data handlingYour right to access or delete data
vproptrader How vproptrader Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption at the account level so that your login credentials, linked mobile wallet details and transaction history are not exposed in transit. Here is a breakdown of the four areas that matter most to your privacy on this platform.

Cookie Use We use session cookies to keep you logged in across pages and analytics cookies to understand device behaviour. You can manage cookie preferences from the settings menu inside your account.
Account Security Login is protected by OTP verification sent to your registered mobile number. If your number changes — including the one tied to your Easypaisa or JazzCash wallet — update it immediately in account settings.
Data Retention We keep transaction records for as long as your account is active and for any period required under applicable law. Once your account is closed, non-essential data is removed on a rolling basis.
Third-Party Sharing Your data is shared only with payment processors needed to complete JazzCash, Easypaisa or Raast transactions, and with identity verification services where regional law requires it.
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to request a copy of the data we hold on your account, ask us to delete specific records, or raise a concern about how your JazzCash or Easypaisa payment details were handled, our support team is the right place to start. Use any of the channels below and reference your account number in the message.

Email Support Send your data request or privacy concern to our support email. Include your registered account number and the specific data or transaction in question.
Live Chat Open the live chat window from your account dashboard. Our team can confirm what data we hold and walk you through the deletion or correction request process.
Account Help Centre The Help Centre inside your account settings covers data access steps, cookie preferences and how to update the mobile number linked to your JazzCash or Raast wallet.

Frequently Asked Privacy Questions

These are the questions we get most often about account data, payment privacy and your rights as an account holder in Pakistan.

We collect your name, contact number, email address and the payment method you register — such as your JazzCash or Easypaisa mobile number or Raast-linked account details.

Yes. Your wallet number is used only to process deposits and withdrawals. It is not shared with any third party except the payment processor handling that specific transaction.

Reach our support team via live chat or email, quote your account number, and ask for a data access request. We will respond within the timeframe required by applicable law.

You can request deletion of non-essential data at any time. Some transaction records tied to Raast, bank transfer or debit card payments may be retained where legal obligations require it.

We use session cookies for login continuity and analytics cookies to understand device usage. You can adjust your cookie preferences in the settings menu inside your account.

Contact our support team directly via live chat or the Help Centre in your account dashboard. Reference the specific transaction or data point and we will investigate promptly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.